Contact ESET Customer Service
ESET Phone Numbers and Emails
Toll-Free Number:
-
(844) 824-3738
Customer Service:
-
(619) 876-5400
-
+656 308 9680Asia Pacific
-
+42 123 224 4111Europe, the Middle East and Africa
ESET Email:
Legal
Privacy Inquiries
Contact Information
ESET Website:
ESET Help Center:
Corporate Office Address:
ESET, spol. s r.o.
Aupark Tower, 16th Floor Einsteinova 24
Bratislava,
Bratislava
851 01
Slovakia
Other Info (opening hours):
Hours:
Monday - Friday: 6:00am - 5:00pm
Fax:
+421 (2) 322 44 109
How Good is ESET's Customer Service?
Summary of ESET Customer Service Calls
77
TOTAL
CALLS
CALLS
05:37
AVG CALL
DURATION
DURATION
9%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ESET?
Activation/ Cancellation Question:
- “Cancel subscription”
- “Bought a 1 year contract on my laptop. It's still saying I need to renew.”
- “Cancel my renewal”
Request for Information Question:
- “Assistance with uninstalling on old computer to put on new”
- “Waiting for verification that”
- “Question on my smart security”
Account Question:
- “Need my password”
- “See if f my computer was hacked”
- “Overment from my bank account”
Product/ Service Question:
- “Internet security”
- “Not allowing me to connect to enternet”
- “Can't download product”
Payments and Charges Question:
- “Billing”
- “Unauthorized charges on my account”
Return/ Replace Question:
- “Need to return product and buy a différent one”
- “Install program on replacement mac”
Staff Question:
- “Customer service”
Website/ Application Question:
- “Can't get on web sites”
Other Question:
- “New phone”
- “Do I have scam protection along with antivirus I bought from u?”
- “Download issues”
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